Account Management
We are committed to ensuring on-going customer satisfaction. It starts by assigning a dedicated Account Manager to each facility and maintaining a close partnership with your administrator and clinicians. From staff-focused electronic surveys to establishing benchmarks through metrics analysis, your Account Manager is driven to ensure success of SigmaCare® from pre-implementation to go-live and throughout the life of the relationship.
In addition, to make certain that the system is being utilized to its fullest potential and to ensure the facility's overall return on investment (ROI) , we continually measure the following:
- Resident safety
- Training satisfaction
- Usability and adoption
- Resource utilization
- Operating costs and reimbursements
Contact us for a demo or to learn more about the SigmaCare solution for long term care.
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