Customer Support

Our Customer Support team understands the importance of providing quick, courteous service to busy administrators and clinicians. SigmaCare^® support is provided via phone and email using the latest remote assistance software. This technology allows our support staff instant access to client desktops – enabling quick diagnosis and problem resolution.  Our support staff members can communicate technical issues at various levels of detail depending on the audience – from technical novices to experts.

• Support from a representative, not a recorded message
• One point of contact through the life of the relationship
• Free, unlimited technical support
• Emergency 24/7 support

Commitment to Customer Satisfaction
When customers talk – we listen. Our Customer Support team responds promptly to all customer inquiries and feedback about SigmaCare’s products to ensure that our applications and support services meet your goals. With SigmaCare, you will be provided a superior user experience that demonstrates our unwavering commitment to our customers. 

Learn more about our account management process.